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Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Progressr ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Account credentials and profile information
  • Payment information (processed securely through Polar)
  • Communication preferences
  • Project and goal information you input into our Service

2.2 Usage Information

We automatically collect information about how you use our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, device identifiers)
  • Usage patterns and feature interactions
  • Performance data and error reports

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process payments and manage subscriptions
  • Generate AI-powered progress reports and insights
  • Send you important updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve our Service
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (with your consent)

4. AI and Data Processing

Our Service uses artificial intelligence to generate progress reports and insights. We want to be transparent about how your data is processed:

  • Your project data may be processed by AI models to generate reports
  • We use third-party AI services (such as OpenAI) to power our features
  • Your data is processed according to our data processing agreements
  • We do not use your data to train AI models unless explicitly consented
  • AI processing is limited to providing the Service you requested

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Polar)
  • AI services (OpenAI)
  • Email delivery (SendGrid)
  • Analytics and performance monitoring
  • Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Secure data centers and cloud infrastructure
  • Employee training on data protection practices

7. Data Retention

We retain your personal information only as long as necessary to provide our Service and comply with legal obligations:

  • Account information: Until you delete your account
  • Project data: Until you delete projects or your account
  • Payment records: As required by law (typically 7 years)
  • Usage logs: Up to 2 years for security and improvement purposes

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@progressr.app.

9. Cookies

We use cookies and similar technologies to enhance your experience:

9.1 Essential Cookies

Required for the Service to function properly (authentication, security).

9.2 Analytics Cookies

Help us understand how you use our Service to improve functionality.

9.3 Preference Cookies

Remember your settings and preferences for a better experience.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@progressr.app
Support: support@progressr.app
Website: progressr.app

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.